Ranting Post # 2....ugh!

202 days to go.

OK, so I had booked with a hair stylist (recommended from the WeddingBells Website) a few months ago. I did a trail and didn't really like what she did after I got home.I had however given her a deposit since I was afraid she would be booked up and I could always pay for more trials to get it right. I guess I was just sacred to be left without a stylist, and I thought I could work with her...maybe I asked her for the wrong style. Maybe it was me.

Anyhow, I recently met with another stylists to see what my options were. I e-mailed this stylist I had booked to cancel and get my deposit back. I was very nice and respectable when canceling. I told her my cousin offered to do my hair as a wedding gift to me so there wouldn't be any hard feelings.

She responds to me in a very rude manner telling me she has already booked someone else in my place and that the new client paid her in full. Which is fine, I'm happy she didn't lose business.

I asked her today if I could pick up the deposit. She messages me that she has to get her Passport (is the Passport office open on a Sunday?) She goes on to advise me that I should come by Monday or Thursday. I told her I'l be there Thursday and now she says she is only available on Monday. So I e-mail her telling her that it's fine I'll be there tomorrow....her response...THANK YOU! in cap locks.

I just feel erked that I tried to be so nice and respectable then canceling (6 months notice) and she turns around and is so rude. I mean really she booked another bride and she made money from my trial so where is she loss?

What's wrong with people these days? I mean if you run your own business should you be a little more tactful? I'm a stickler for customer service I believe that it's dying in our society and it disturbs me. This is a perfect example.

am I over reacting?

BTW: I did end up finding a stylist I am more comfortable with...thank goodness.